CONTACT US

Will help you whenever you want

Mr Bet customer service representatives will help you to resolve following issues:

• deposit delay;
• withdraw error;
• slot machine bug;
• loss of account access.

It is important to listen to the feedback of our customers to make the time spent with our online casino as enjoyable as it can be. We have couple of ways to contact us for any NZ players:

• email;
• phone number;
• live chat.

Let us explain each one of them in a great detail.

Email help

Fill the official contact form on our website and send it via email. Do not forget, you can attach some additional information in a form of images or videos. The visual media will help the explanation of the problem so the time we need to identify the cause will be lowered drastically. We will highly appreciate it if you will attach your ID info in the email.

Call us

If you have unstable net connection, which is not out of ordinary for New Zealand, we suggest using Mr.Bet hotline. The customer service number is online 24/7 so feel free to contact us from every time zone. There are no additional fees for NZ gambling enthusiasts. It would be strange to help you not for free. At the end of the call leave your additional contact details.

Live with us

If you do not want to wait for the answer but do not want to use your phone we recommend opening the live chat page. Here you can consult about any issue with the site in real time. To speed up the support process prepare beforehand all the needed info.

Contact Form

Team of experienced gamblers

All of MrBet employees are experienced gamblers themselves. They have encountered the same problems as you are so solving them takes no time at all. Our team is composed of people who are passionate about the work with customers, care about them, so it is safe to say that we are making one the best casinos in New Zealand.